Terms of Use
Some boring but important legal stuff.
Who We Are
This website is operated by Go-To Skincare Pty Ltd ACN: 641 595 879
Level 2, 91 Campbell Street, 2010 Surry Hills (NSW).
Your Agreement
Your use of this website means that you have agreed to the following terms of use. Please note we may change these terms of use at any time, without telling you. If we make a change, the next time you use this website will mean you agree to the amended terms of use.
Our Services
We are proud of what we have achieved and the reputation we have, so we’ll do our best to prevent any delays or interruptions to the website, but we cannot promise that the website will be available at all times. We may stop the operation of part of the website or all of it, at any time and without telling you. However, we will not be responsible for any loss, cost, damage or liability that may arise as a result. We try to make sure the content on the website is accurate, but we do not guarantee this. The content is also general in nature and does not constitute advice in any way.
Some Don'ts
You must not:
- Use the website for anything that breaks the law or infringes someone else’s rights;
- Post or send any material via the website which harms anyone else or use the website to send unsolicited messages; and
- In any way tamper with the website or transmit any viruses via the website.
Some Dos
You must:
- Add chicken salt to your hot chips.
- Always.
Intellectual Property
The content and design of this website is all subject to copyright, which we reserve and own (or use under licence from someone else). Your browser (by its usual operation) may make a temporary copy of the website, and that’s fine by us. Also, to the extent we allow you to share parts of this website via social media, please feel free to do so. Other than that, you must not copy, adapt, store, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services on this website. If you wish to do any of these things, you must get our written permission first.
Third Party Links
This website may contain links to other websites which we do not control, so we’re not responsible for the content of those websites. Although we would typically approve of the content contained in those links, we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. Those links are provided for convenience only and may not remain current and you use them entirely at your own risk.
Email Communication
When you accept these terms and conditions we will automatically subscribe your email address to the Go-To member newsletter. This keeps you updated with new features, offers, promotions and partnerships. You can unsubscribe from this at any time of course.
SMS Communication
When you accept these terms and conditions we will automatically subscribe your phone number to the Go-To member texts. This keeps you updated with new features, offers, promotions and partnerships. You can unsubscribe from this at any time of course.
10% Off First Time Subscriber Offer
The clever peanuts who sign up to receive Go-To’s emails will also be treated to 10% off their next order. (Also: Really good emails.)
Customers will be emailed a very special promo code to claim their discount. This offer islimited to one 10% off code per email address. This offer is not available to help you decipher that cryptic Costar message you just got.
*Minimum spend $30. Valid for 30 days and not a nanosecond longer. Offer only available to first time subscribers.
Customer Winback
Our customer winback promotion is available to all qualifying subscribers of Go-To’s emails and is limited to one free Skin Party per order. It is available with orders over $50USD when using the unique code provided in the email.
Our customer winback promotion is available to all qualifying subscribers of Go-To’s emails and is limited to one free full-size Shower Party with all orders over $50USD using a unique code.
Minimum spend $50USD. Valid for 30 days and not a nanosecond longer. Offer available for qualifying Go-To subscribers only.
Review & Win!
Clever peanuts who review their Go-To, Gro-To and Bro-To products will automatically go in a draw to win a skincare set of their choice.
One review will account for one entry. One (1) winner will be chosen at random on the first business day of every month. Winners will have the choice to receive one (1) of the following: Go-To 24/7 Radiance set valued at $108, Gro-To Big Kids set valued at $54, or Bro-To The Bedtime Skin set valued at $82. Winner will be notified via email (associated with entry) within four business days of the draw. To claim the prize, the winner will need to respond to Go-To’s email via the same medium within seven days of it being sent. Choice of set is subject to availability. Unclaimed prizes will be redrawn. Any breakages or loss of product are at the fault of the customer and will not be replaced. Any attempt by a not-so-clever peanut to obtain more entries by using multiple/different email addresses, identities or any other methods may void entries, may be disqualified, and any potential prize may be forfeited. These terms are subject to change without notice or carrier pigeon.
The Go-To Gang
The Go-To Gang, Go-To’s loyalty program is offered by Go-To Skin Care Pty Ltd. to customers making purchases and to potential customers on gotoskincare.com. Go-To Skin Care Pty Ltd. will extend certain perks and privileges as described in more detail in the Go-To Gang Terms of Use.
Geolocation
This website uses Geolocation scripts to determine the country you’re browsing from to provide a more customised experience. Your Geolocation data is not stored by our website.
Indemnity
We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of the website.
Disclaimer
All material on the website is provided to you without warranties of any kind, including warranties of merchantability and fitness for purpose. We do not warrant that the website or the website server are free of viruses or any other harmful components.
Limitation Of Liability
To the extent allowed by law, we exclude all liability to any person for loss or damage of any kind arising from or relating to the use of this website or the materials on this website. Where any law implies a warranty into these terms of use which may not be excluded, then to the extent the law allows us, our liability for breach of the warranty will, at our option, be limited to the supply of the goods or services again or (where applicable) repaired or replaced; or paying the cost of having them supplied again, repaired or replaced.
Applicable Law
These terms of use are governed by New South Wales law and if there’s a dispute concerning these terms of use, the courts in New South Wales will determine the outcome.
Contact Us
If you have any questions relating to these terms of use, please contact us by emailing info@gotoskincare.com.
Promotions
Exfoliating Mitts Gift
Our exfoliating mitts promotion is available to qualifying Tier 1 Go-To Gang members and is limited to one pair of free exfoliating mitts per order. It is available with orders over $59 made via gotoskincare.com. Minimum spend $59. Valid for 30 days and not a nanosecond longer. Offer available for qualifying Go-To Gang members only.
Go-To Gang Promotion
Our Go-To Gang Promotion is available to new members of the Go-To Gang who join from Sunday, July 17, 2022. It is limited to one free $10 code and is valid for 30 days once a Go-To Gang account is made. Minimum spend $50. One code per account. (We mean it you goose.)
Go-To x Etoile Collective Instagram Giveaway
Entry is open to Australian and US residents over the age of 18.
Employees, pets of employees (this is important), immediate family members of employees and employees of any company associated with the Promotion are ineligible to enter.
Entry
The promotion commences 9AM Monday, May 22, 2023 and entries close 11.59PM Friday, May 26, 2023 AEST.
To enter, participants must enter via the Instagram post https://www.instagram.com/gotoskincare/ during the promotion period.
Prizes and Winning
The random prize draw will take place at 91 Campbell Street, 2010 Surry Hills.
One winner will be drawn and that’s it, guys.
The winner and their tagged friend will each receive 1x ETOILE Vanity Case, 1x ETOILE Jet Setter Travel Case, 1x Go-To Travel Skin Set (featuring Properly Clean, Prep Step, Much Brighter Skin, Face Hero and Nifty Fifty).
Total product value to be given away is A$360 via one person.
Prizes will be delivered to the winners from each company separately.
Prize Conditions
Winners will be notified by DM within two business days of the draw.
Winners will be thrilled and/or ecstatic.
To claim prize winners will need to respond to Go-To's DM via the same medium within two days of being sent.
Unclaimed prizes to be redrawn Wednesday, May 31, 2023.
Unclaimed prizes will be drawn again and same notification terms will apply.
Any breakages or loss of product at the fault of the customer, will not be replaced.
Go-To x Lolita Promotion
Our Go-To x Lolita promotion is limited to 15% off all orders over US$60 made via gotoskincare.com using the exclusive promo code. It is available til 11.59PM Wednesday, June 28, 2023 AEST, and not a YouTube ad longer.
